Privacy Policy of www.superstores1.com
At SPIRITUAL EBOOKS (operator of the website www.superstores1.com), the security and preservation of the confidentiality of your personal data constitute our top priority. We understand the importance of the trust you place in us by visiting our site and using our services. This Privacy Policy aims to inform you clearly and transparently about how we collect, use, share, and protect your personal information. It applies to all visitors and potential customers of our website.
1. COLLECTION OF PERSONAL INFORMATION
Within the scope of your browsing and the use of our services on www.superstores1.com, we may collect different types of personal information, including:
- Identification Information: Name, first name, email address, telephone number (if provided).
- Account Information: Username, password (encrypted).
- Transaction Information: Purchase history, order details.
- Browsing Information: IP address, browser type, pages visited, visit duration, location data (with consent).
- Communication Information: Content of exchanges via email, chat, or telephone.
- Preferences and Interests: Information relating to products viewed or added to the cart, marketing consents.
The collection of this information is essential to provide you with our services for selling spiritual e-books and various online items effectively, personalize your experience, process your orders, inform you of updates and special offers (with your consent), and continuously improve our site and services.
2. USE OF PERSONAL INFORMATION
The personal information we collect is used for the following purposes:
- Processing orders and managing customer accounts.
- Delivery of purchased e-books and tracking of transactions.
- Providing responsive and personalized customer support.
- Personalizing your browsing experience and product recommendations.
- Sending marketing and promotional information (only with your explicit consent).
- Improving our website, products, and services.
- Preventing and detecting fraud and illegal activities.
- Complying with our legal and regulatory obligations.
We would like to emphasize that our evangelical and educational e-books are intended to heal broken hearts in search of psychological, emotional, and spiritual transformation. The use of your data will never contradict this mission.
3. SHARING OF PERSONAL INFORMATION
We undertake not to sell, rent, or exchange your personal information with third parties for commercial purposes without your explicit consent. However, within the scope of our operations and to provide you with our services optimally, we may share certain information with specific categories of third parties:
- Service Providers: Such as secure payment processors, web hosting providers, data analysis tools, marketing email sending platforms (always in compliance with your consent). These providers are contractually obligated to protect your information.
- Legal Authorities: If required by law or in the context of legal proceedings, we may be required to disclose your information to the competent authorities.
- Business Partners (for retail resale): If various sites or stores request the resale of our e-books in detail, we may share aggregated and non-personally identifiable information regarding sales or interest in certain titles. Any direct sharing of personal information will require your prior consent.
4. DATA SECURITY AND PROTECTION
The security of your personal information is of paramount importance to us. We implement rigorous technical and organizational measures to protect your data against unauthorized access, loss, destruction, alteration, or disclosure. These measures notably include:
- The encryption of sensitive data (such as payment information) using secure protocols (SSL/TLS).
- The securing of our servers and IT infrastructures.
- Strict access controls to your personal information.
- Regular security audits.
- The training of our staff in best practices regarding data protection.
We strive to ensure a level of security adapted to the risks involved, while acknowledging that no method of transmission or electronic storage is completely infallible.
5. CONSENT
In accordance with the regulations in force, we have implemented an active consent policy for each user of our site regarding the collection and use of their personal data, particularly for marketing purposes and the personalization of service offers. You will have the option to explicitly consent to or refuse the processing of your data for these purposes. You can also withdraw your consent at any time.
6. YOUR RIGHTS
You have several rights regarding your personal information, including:
- The right of access: You can request to consult the personal information we hold about you.
- The right to rectification: You can ask us to correct any inaccurate or incomplete information.
- The right to erasure: You can request the deletion of your personal information under certain circumstances.
- The right to restriction of processing: You can request the temporary suspension of the processing of your information.
- The right to object: You can object to the processing of your information for direct marketing purposes.
- The right to data portability: You can request to receive a copy of your information in a structured and commonly used format.
To exercise these rights, please contact us using the contact details provided in section 8.
7. INTERNATIONAL DATA TRANSFERS
Given the global nature of the Internet and our ability to offer our e-books worldwide, your personal information may be transferred and processed in countries other than your place of residence. We undertake to ensure that these transfers are carried out in accordance with applicable data protection laws and that appropriate safeguards are put in place to ensure the security of your information.
8. CONTACT US
We are very accessible in terms of communication and responsive to your requests. For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please do not hesitate to contact us:
- By mobile phone: +237697434022
- By direct chat on our website (available 24/7 except non-working days).
- By email: info@superstores1.com
We are committed to welcoming you with vibrant service and responding to your requests as soon as possible.
9. PRIVACY POLICY UPDATES
We reserve the right to modify this Privacy Policy at any time to reflect changes in our data processing practices, legislative or regulatory changes. Any modifications will be published on this page with an indication of the date of the last update. We encourage you to consult this policy regularly to stay informed about how we protect your information.
Last updated: May 9, 2025
We hope this privacy policy meets everyone’s expectations and strengthens our credibility in every way. The satisfaction of our customers and the security of their data are our priorities.
