Company Identity:
- Company Name: Superstores
- Email: info@superstores1.com & amischist2020@gmail.com
- Address: BOX 68 bureau des PPT – EMS Mbankomo, Cameroon
- Phone: +237697434022
At Superstores, the protection of your personal data isn’t just a legal obligation; it’s the very foundation of the trust we build with each of our customers. We are committed to collecting, using, and storing your information in a responsible and transparent manner. This privacy policy is designed to inform you about how we manage your data, ensuring you have complete peace of mind while shopping with us.
1. Information We Collect
We collect essential information to ensure a smooth shopping experience. This includes data you provide directly to us, such as your full name, email address, shipping address, and phone number. This information is crucial for processing and shipping your order. Additionally, our secure payment providers collect your payment details (credit card information), which we never store on our servers. We also collect anonymized technical data, such as your IP address and browser type, to analyze traffic and continuously improve the quality of our website.
2. How We Use Your Information
The sole purpose of using your data is to serve you better. Your personal information is used to process and fulfill your orders efficiently and quickly. It also allows us to provide responsive customer support and keep you updated on your order’s status. We use analytics data to improve the usability and features of our site. With your explicit consent, we may also use your email to send you targeted marketing communications, informing you of our new offers and exclusive promotions.
3. Sharing Information with Third Parties
Our business model is based on dropshipping, which means we collaborate with trusted global suppliers. In this context, and for the sole purpose of ensuring your products are delivered, we share your essential information (name, shipping address, and phone number) with these partners. This sharing is strictly limited to the fulfillment of your order. We also work with secure payment service providers who process your transactions and to whom we provide the necessary information for this purpose. Rest assured, we do not sell or rent your data to any other entity.
4. Data Security
We take the protection of your data very seriously. To do this, we have implemented a set of physical, electronic, and administrative security measures. Our systems are protected by encryption protocols and firewalls, and access to your personal information is restricted to employees who need it to perform their duties. Your trust is our greatest reward, and we do everything we can to preserve it.
5. Your Rights
In accordance with current regulations, you have rights over your personal data. You can request access to the information we hold, have it corrected if there are any errors, or have it deleted if you wish. If you have any questions or would like to exercise any of these rights, please do not hesitate to contact us at info@superstores1.com.
6. Use of Cookies
Our website uses cookies to improve your online experience. Cookies are small files stored on your device that help us remember items in your cart, recognize your browser on your next visit, and analyze website usage. You have the option to manage your cookie preferences through your browser settings.
7. Updates to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review it regularly to stay informed about how we protect your information.